Top 10 Reasons to Buy from LussoTime.com

So, here are the premier reasons why shopping at LussoTime.com is a wise decision:

We consistently guarantee 100% satisfaction on your purchases with us.  We have always prided ourselves on providing unparalleled quality and incomparable service.  The company has received, both in person and by e-mail, numerous messages praising our company – for its service, quality, and excellent prices. 

Our customer testimonials are what makes us proud – more than profitability and prestige.  In their own unique ways, each customer offers first-hand statements that they received high value for luxury watches – and with the added convenience of conducting their purchases online.

However, on the chance that you are not 100% satisfied, we want to know about it and receive your feedback.  LussoTime.com will do everything possible to make it right.

All of our beautiful timepieces carry a lifetime 100% authenticity guarantee.

Should you, at any time, find it to be otherwise, you are welcome to return the item for a full refund or exchange – no questions asked.  Moreover, all our watches contain full serial and model number inscriptions, as issued by the manufacturer, and come complete with box sets, instruction manuals, and LussoTime's lifetime certificate of authenticity.  Be assured we do NOT sell replica products.  Everything we sell is genuine.

LussoTime.com offers a three-day no-risk inspection period, plus a ten-day no-risk exchange period.  Every item we sell comes with a 72-hour inspection period that begins upon receipt of the watch. This allows you to be sure the item is right for you – in style and feel. This 72-hour period also gives you ample time to have your watch or jewelry authenticated locally, if you so choose.

If, upon authentication, the watch or piece of jewelry is not precisely what is stated on the invoice when you receive with the watch, you are entitled to a full refund. You are further entitled to a no-risk exchange within the first ten days of your purchase.  Review our no-risk, no-hassle return and exchange policy here.

We believe that no other jeweler offers a more complete exchange and refund policy. 

All LussoTime timepieces are guaranteed to be free of any manufacturing or assembly defects for a period of three years, unless noted otherwise in the item description. Our Warranty covers the functionality of all the internal timekeeping mechanisms.

The only exception is external wear and tear, or damage – including that to the band, case, crystal, hands, and clasp.  In most cases, if you encounter a problem with the exterior of your watch due to constant wear, LussoTime can suggest or provide repair services or parts for your watch at a wholesale cost. In addition, we offer a comprehensive and extended insurance warranty, covering accidental wear and tear.  This is available at a reasonable additional cost.  Please inquire if interested.

▲  Free 2-Day Insured Shipping

We offer our customers FREE 2-day shipping with every order, including full insurance against theft or damage in transit.  Only a signature and valid government-issued ID are necessary to ensure your purchase reaches you with the utmost safety and security.

Our industry specialists, possessing the highest level of expertise, will never let you down, offering you the finest quality elegant watches at the most competitive prices, along with superior customer service.

Our experts are trained to be helpful and analytical with regard to product selection and style, demographic and cultural preferences, unique and rare models, and much more.  Our customer loyalty team is available Monday through Friday from 9AM to 6PM PST, and Saturday from 10AM to 5PM PST. Give us a call at (828) 67-LUSSO or send us an instant online inquiry.

LussoTime.com is committed to procuring gemstones, diamonds, and precious metals that are obtained through socially and environmentally responsible means – that is to say, methods that are not, in any way, exploitative of workers and not, in any way, exploitative of the environment. We are committed to this ethical, socially-conscious and environmentally-conscious approach to mining gemstones, hiring workers, manufacturing – and, indeed, conducting every aspect of our business. 

All diamonds offered by LussoTime are ethically sourced and conflict-free.  Each certified diamond cutter with whom we work must obtain their diamonds exclusively from legitimate sources, and fully comply with the Kimberley Process requirements.  

We will continue to support and promote any process and business practice that upholds ethical standards for the diamond industry.

If you are completely satisfied with your experience with LussoTime.com, please tell your friends about us. Your referrals are very important to us, so that we can continue giving our customers the very best service, prices, and quality.  A recommendation from our customers means so much to us, telling us that we have lived up to your expectations and provided you with timepieces and/or jewelry that will give you pleasure throughout your life.

To express our appreciation for your referrals, we are happy to e-mail you a gift certificate for use on your next purchase at LussoTime.com.